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FAQs on Shop for a Cause

Are you an NGO?

No, we are not an NGO.  We are a brand owned by Symmetry Retail Pvt Ltd, which is a limited liability company registered under the Companies Act, 1956.

What products do you sell?

We offer products across the home, kitchen, personal accessories, and lifestyle segments.  The traditions of our art, crafts, and the depth of innovation in the social sector provide aesthetic, viable alternatives to products from mainstream manufacturers.  You will therefore find products for home, garments, accessories, kitchen, organic food, and garden in our stores.  Considering special shipping and packing requirements, not all our products are listed onlineWe do not sell either in our retail store or online: tobacco, alcohol, or similar intoxicants; meat and meat-based products, pharmaceutical products/medicines (over the counter or otherwise).

Which organisations do you work with?

We work with NGOs such as World Wide Fund for Nature (WWF), Tripura Bamboo Mission,  Kriti Social Initiatives, Progressive Welfare Association and over 80 self help groups, NGOs, artisans and social enterprises.  Our suppliers, in turn, work in the areas of women empowerment, rural livelihoods, environment, agriculture, child rights, arts, crafts, and disabilities amongst others.

Do you work only with NGOs? 

Our suppliers include, NGOs, co-operatives, self help groups, craft clusters, government federations, social enterprises and also artisans.  Due to taxation laws and legal requirements, many of our suppliers are registered as private limited companies with the objective of marketing the products created by their NGO.

When including a product, our primary consideration is whether the product has a sustained impact and can result in positive change in community or society.  For instance, we carry products for composting that are made by a company.

Are the prices online same as those in your retail store?

There may be differences between retail store prices as against online.  Differences in prices are due to factors such as in-store/online promotions, shipping costs, taxes.

Are prices inclusive of tax?

Unless otherwise stated, all  taxes applicable as per Karnataka Sales Tax rules are included in the list price.